Privacy Policy
Who we are
Balloonora is an online store specializing in personalized balloons and party decorations. Our website address is: https://balloonora.com.
We operate this website and are responsible for how your personal information is collected, used, and protected in accordance with this Privacy Policy.
Information We Collect & How We Use It
We collect personal information when you use our website or place an order, including your name, email address, billing and shipping address, phone number, and account details (if you create an account).
This information is used strictly to process and fulfill your orders, communicate with you regarding your purchase or inquiries, provide customer support, and improve our website and services. Marketing communications are sent only if you have opted in and can be unsubscribed from at any time.
We do not collect unnecessary personal data and only use the information required to operate our business and deliver our services.
All payments are processed securely by third-party providers. We do not store or have access to your card details.
Sharing Your Information
We may share your personal information with trusted third parties only as necessary to operate our business, including payment providers (such as Stripe or PayPal), shipping and delivery services, and analytics providers (such as Google Analytics).
These third parties process your data solely to provide their services and are not permitted to use it for other purposes.
We do not sell, rent, or trade your personal information.
Data Protection
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
We take reasonable measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, or delete your personal data, as well as withdraw consent to marketing communications. To exercise your rights, please contact us.
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage cookies through your browser settings.
We may share necessary data with trusted third-party providers such as payment processors and shipping services to complete your order.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Personalization Data
When you place an order for a personalized product, we collect the custom information you provide, such as names, messages, dates, or other requested text.
This information is used solely to create and fulfill your order.
You are responsible for the accuracy and content of the personalization you submit. We do not verify or modify this information.
Personalization data may be shared with trusted third-party providers only as necessary to produce and deliver your order.
We do not use personalization data for marketing purposes.
If you have any questions about this Privacy Policy, please contact us at: Contact